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WhatsApp business automation
Catalogues, order follow-up, and replies on WhatsApp, connected to the system that records the sale.
A lot of the buying Orvanta builds for already happens in a chat. Pinch by Anaya and Sajjad Gujjar both take orders through WhatsApp. The work is making that conversation part of the record, not a second inbox nobody checks.
Automation covers the repeated parts: a catalogue, an order status, a first reply. A person still handles the judgement. The thread has a place to land in the product.
The chat is the counter
Buyers can ask, order, and follow up where they already are.
A record behind it
The conversation writes into the order or the enquiry, so it is not trapped on one phone.
Repeated replies
Status, catalogue, and the first answer can go out without a person typing them every time.
A person still owns it
Automation stops where a decision, a complaint, or an exception starts.